Pursely Help Center

Everything you need to catalog, manage, and share your digital atelier.

Learn how to take perfect photos of your pieces and manually adjust AI brand/style tags.

Troubleshoot invite codes, manage club members, and utilize the 1-click borrow feature.

Learn how to generate Insurance PDFs, share Whisper Links, and pull marketplace data.

Contact Your Curator

For bug reports, feature requests, or account assistance, please email our dedicated support desk directly:

support@42digital.io

Our team aims to respond to all inquiries within 24–48 hours.

To ensure our developers can diagnose and resolve your issue as quickly as possible, please include the following information in your email:

Device Information: Your device model and iOS version (e.g., iPhone 15 Pro, iOS 17.4).
Account Email: The email address linked to your Pursely Vault.
Issue Description: A brief description of what happened (e.g., "My Whisper Link isn't opening" or "The AI camera got stuck on loading").
Screenshots: If applicable, attach a screenshot of the error message.